Legal

Privacy Policy

last updated 9 November 2026

This policy explains how AFFINITY OS (ABN 89 601 153 707), which trades as Stella Jackson and Stella Jackson Creative and is referred to here as we, us and our, collects, uses, stores and shares personal information when you visit stellajacksoncreative.com, subscribe to our newsletter or get in touch with us. We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles, and we have written this in plain language so it is easy to follow.

1. Who we are

Stella Jackson Creative is a studio based in Main Arm, New South Wales, Australia, trading under AFFINITY OS. Stella Jackson is the studio's own work with Grant Gamble and Jana Gamble. You can reach us at janag@stellajacksoncreative.com or on +61 475 749 095.

2. What we collect

We keep what we collect to a minimum. Depending on how you deal with us, this may include:

Contact details you give us, such as your name, email address and phone number.
Your name and email address if you subscribe to our newsletter, and basic engagement information such as whether you opened an email or clicked a link in it, which our newsletter platform may record.
What you tell us about yourself, your organisation and your project, in a form, an email, a call or a meeting.
Records of our work together if you become a client, such as proposals, agreements, invoices and correspondence.
Technical information collected automatically when you visit the site, such as your IP address, browser and device type, the pages you view and the date and time. Our website host keeps this in server logs for security and reliability.

We do not ask for sensitive information through this website, such as health, financial account or government identifier details. Please do not send it to us through the site.

3. How we collect it

We collect personal information directly from you when you complete a form on this site, subscribe to our newsletter, email or phone us, book or attend a call, or work with us. Technical information is collected automatically when your browser loads the site. Where we receive information about you from someone else, such as a mutual contact who has introduced us, we use it only to respond to that introduction.

4. Why we use it

To reply to your enquiry and work out whether we are the right fit.
To prepare proposals, deliver our services and manage billing and records.
To send you our newsletter and other updates, if you have subscribed or asked for them, or the law otherwise allows.
To keep the website secure, working and easy to use.
To meet our legal, tax and professional obligations.

If the General Data Protection Regulation (GDPR) or UK GDPR applies to you, we rely on your consent, the steps needed to enter into or perform a contract with you, our legitimate interest in running and securing a small studio, and our legal obligations. We rely on your consent to send you our newsletter, and you can withdraw it at any time.

5. Who we share it with

We do not sell your personal information, and we do not share it with anyone for their own marketing. We share it only with people and services that help us run the website and the studio, and only as far as they need it to do that:

Webflow, Inc., which hosts this website and receives and stores form submissions.
Our email provider, which hosts the studio's email.
Our newsletter platform, which stores your name and email address and sends our newsletters on our behalf.
Adobe Fonts and Google's content delivery network, which supply the typefaces and a code library used by the site. Your browser requests these files directly, so those providers see your IP address.
Scheduling, video call, accounting and file sharing tools we use to work with clients.
Professional advisers, such as accountants and lawyers, and government or regulatory bodies where the law requires it.

6. Overseas disclosure

Some of these providers store or process information outside Australia, including in the United States. Before we use a provider we take reasonable steps to make sure it handles personal information with protections comparable to the Australian Privacy Principles. By using the site and sending us your details, you understand your information may be handled overseas in this way.

7. Cookies and similar technologies

At the time of writing, this website does not use analytics, advertising or social media tracking cookies or pixels. The site may use strictly necessary technologies that keep it secure and working. Links to Facebook, Instagram and LinkedIn take you to those services, which have their own cookies and privacy practices.

If we add analytics or advertising tools in future, we will update this policy and, where the law requires, ask for your consent before they run. You can also block or delete cookies in your browser settings.

8. Newsletter and marketing

We send our newsletter and other marketing emails only to people who have subscribed or asked to hear from us, or where the Spam Act 2003 (Cth) otherwise permits. When you subscribe, we use your name and email address to send you the newsletter, and we may send a message first to confirm your subscription.

Our newsletters may include a small image or tracked links that tell us whether an email was opened or a link was clicked. We use this only to understand what is useful to readers. Many email apps let you block images, which limits this.

Every newsletter includes a simple way to unsubscribe, and you can also email us at any time to stop. We act on unsubscribe requests promptly, and no later than five business days.

9. Security and how long we keep it

We take reasonable steps to protect personal information from misuse, loss and unauthorised access, including using reputable providers and access controls. No method of storage or transmission is completely secure, so we cannot guarantee absolute security. If a data breach is likely to cause you serious harm, we will notify you and the Office of the Australian Information Commissioner as the law requires.

We keep personal information only for as long as we need it for the purposes above, and for as long as the law requires. Newsletter subscriber details are kept until you unsubscribe or ask us to delete them. Business and tax records are usually kept for at least five years. After that, we delete or de-identify the information.

10. Your rights

You can ask us for access to the personal information we hold about you and ask us to correct it if it is inaccurate, out of date or incomplete. You can also ask us to delete it, withdraw a consent you have given, or stop contacting you. Email us and we will respond within 30 days. We may need to confirm your identity first, and in some cases the law allows or requires us to refuse a request, in which case we will tell you why.

If you are in the European Economic Area or the United Kingdom, you also have the right to restrict or object to our processing, to receive your information in a portable format, and to complain to your local data protection authority. If you are a California resident, you have the right to know what we collect, and to ask us to correct or delete it. We do not sell or share personal information as those terms are defined under California law, and we do not discriminate against anyone for exercising these rights.

11. Children

This website is intended for business and professional use and is not directed at children under 16. We do not knowingly collect personal information from them.

12. Complaints

If you are concerned about how we have handled your personal information, please contact us first so we can put it right. We will acknowledge your complaint promptly and aim to respond within 30 days. If you are not satisfied with our response, you can contact the Office of the Australian Information Commissioner at oaic.gov.au.

13. Changes to this policy

We may update this policy from time to time as our practices or the law change. The date at the top shows when it was last updated, and the current version is always on this page.

14. Contact us

AFFINITY OS (ABN 89 601 153 707), trading as Stella Jackson Creative
Main Arm, New South Wales, Australia
janag@stellajacksoncreative.com
+61 475 749 095

You may also like to read our Terms of Service.